This hotel is a lovely spot with a tranquil location in the heart of everything, featuring an incredibly friendly staff and wonderfully comfortable rooms complete with balconies.

the staff was really helpful - i would love to stay here again. everything was perfect, it had fast wifi, no reason to complain.

Overall it was huge with big balcony.

The room we stayed in was really spacious and lovely, featuring a large balcony and an outside window. 😊.

Booked a room with balcony.

Truly enjoyed our stay. The hotel was a fabulous base for enjoying a nice area, close to convenient stores as well as Punta Esmeralda. Our room was exceptionally nice with balcony and the overall experience was fine. The staff were nice, everything was great.

The units here are spacious with large balconies and plenty of natural light from outside windows. the breakfast options are great, catering to a wide variety of tastes. Plus, the staff is excellent and super friendly throughout your stay. 😊.

Ideal and quiet location, in the center. And just off the beach Punta Esmeralda and the airport and convenient stores, a nice seafood restaurant and the beach...

This hotel is in a peaceful spot that feels just right in the middle of everything.

Great rooms here! Loved that my room had a big balcony, perfect for chilling 🌞. the bed was super comfy too, everything was awesome!

This hotel offers clean units with balconies, a great selection for breakfast, and a fantastic location in a residential area.

Spacious units with a large balcony that provided extra outdoor space to relax and enjoy the view. the staff went above and beyond to assist me, they were extremely helpful 🌟.

The room was super clean and had a nice window and a big balcony 🌞. the staff were all really friendly and gave great tips for exploring around here.

We thoroughly enjoyed staying at Hotel Punta Esmeralda and would definitely come back again. the room was nice and had a balcony and an outside window. - the location of the hotel in Playa del Carmen is fantastic, close to the main tourist area and the town center. - We visited Tributo Restaurant & Bar for a drink or two, which is just a short 10-15 minute walk from the hotel.

Our room was really spacious and had a big balcony, which was a nice touch. the staff here were super helpful, which made our stay even better. the location was perfect, right in the town center, so it was easy to get around and explore everywhere we wanted to 🌟.